Trusted by the best brands in retail.
Trust earned, shift by shift.
Vetted retail associates, transparent track records, and a shift fill time you can plan against.
98%
Fulfillment
95%
Invited Back
2 hr
Shift Fill Time
Background-checked associates
Every worker passes individual interviews and background checks before stepping into your store.
Two-way reviews
Retailers and associates rate each shift, building a track record that prioritizes the best workers for the next request.
Portable résumé
Each associate carries a verified history across brands. Endorsements, hours, and ratings travel with them shift to shift.
Jordan F.
Endorsements
Customer Engagement +117 
Hustle +89 
Team Player +97 
Attention to Detail +95 
Positive Attitude +93 
Perfect Attire +121 
Jordan was awesome!! He was great with customers and seems to be a natural seller. He is professional, hard working and a team player. Definitely would love to have him back!
Store Manager
Improve performance.Optimize labor.Support growth.
Improve Performance
Maximize conversion by having the right staff at the right time
Improve retention and reduce cost of turnover
Reflex talent is exceptional: well-trained, professional, and customer-focused. Reflex also boosts our P&L by allowing flexible staffing without exceeding our budgets. Reflex is a core resource for our store operations.
Optimize Labor
Peak weeks fully covered
Tune shift coverage to traffic and seasonality
With flex labor as part of our staffing strategy, we are able to supplement our store teams with knowledgeable retail talent. Reflex is a critical component of how we efficiently support coverage in our stores.
Support Growth
Scale coverage for new store openings
Activate pop-up and marketing events
We had the most successful Grand Opening weekend in URBN history this past weekend. We’d have been beyond lost without the support of all of our incredible Reflexers.
Ready to staff your stores on demand?
Get StartedRetail labor that shows up exactly when you need it.
The retail floor is unpredictable, and most staffing options weren't built for its pace. Whether you're covering a 7am callout or a midweek surge, our on-demand platform connects you with vetted associates who step in on a moment's notice and deliver from the very first shift.
When you post a shift, we match it against a verified pool of associates who already know your category, your customer, and your standards. Every worker is interviewed, background-checked, and rated by past retailers, and we prioritize those with the strongest track record on your brand.
You book the shifts. We take care of the rest.
The result is coverage that fits how retail actually runs: variable demand with fixed standards,yet no surprises on the invoice.
Reduce HR Burden
Reflex is the employer of record. We're responsible for all employee overhead, including next-day worker payments, employment-related matters, tax withholdings, and local labor law compliance. Never take on the cost of a bad hire again.
Fill Shifts Fast
Post shifts in the app with as little as two hours’ notice before start time. We match the right associate to each shift, provide brand-specific training, and handle the process end to end.
Transparent Spend
See the cost of every shift before you book it, and cap your spend so coverage always stays within budget. You pay one clear invoice for the shifts you use, and nothing more.
A Reflexer for every role.
Reflex covers the floor to inventory and everything in between.
Sales Associates Greeters 
Floor Organization Fitting Rooms 
Shipments 
BOPIS 
Stock Organization 
Omni Fulfillment 
NSOs 
Pop-Ups 
Wholesale 
Marketing Events Why Reflex works.
A vetted pool of retail associates, pre-trained for your brand.
Reflexers complete brand-specific retail training before each shift to ensure they consistently meet your brand standards.
Build a roster of your favorite Reflexers through two-sided reviews, prioritizing the best workers for future shifts.
Set spend limits by location, so every store gets the coverage it needs without going over budget.
The next member of your team.
Need to hire? We got you covered.
Hire workers with a verified track record on Reflex, at a fraction of the cost of traditional agency placement fees.
Answers for retail operators.
Everything brands ask before their first shift on Reflex, from the roles we cover to how we vet associates and handle employment.
What kinds of retail roles does Reflex cover?
Reflex covers the floor to inventory and everything in between. Roles include sales associates, cashiers, fitting room attendants, floor organizers, greeters, event help, new-store-opening help, inventory managers, shipment support, and omni support.
Who employs the workers, Reflex or my company?
Reflex is the W-2 employer of record for every associate. Through our payroll provider, we handle wage payment, tax withholding, I-9 verification, workers' compensation, and local labor-law compliance. You pay one transparent invoice per pay period.
How does Reflex vet associates?
Every associate completes a background check, I-9 work-authorization verification, and onboarding paperwork before they're eligible to claim their first shift. From there they build a portable Reflex résumé with verified hours, brand-by-brand ratings, and endorsements from every store manager who's worked with them.
Where does Reflex operate?
Reflex operates in every major market within the US. New markets are launched based on retailer demand, so if you'd like coverage in a specific metro, reach out and we'll share rollout timing.
Have questions? We’re here to answer them.
Reach Out